The use of Discounts for all purposes must be in line with the intended purpose of the discount (see "Bagged Product Discount Policy," "Code Out Discount," "Sample Product Discount," etc). These discounts are regularly audited throughout the season to insure they are being used appropriately.
In the event that suspect activity is discovered, an investigation will be conducted. Should the activity be deemed abusive the person responsible will be terminated (in the case of Dewey's company stores) or the Partner Store will be asked to take immediate corrective actions to insure future abuse is prevented.
Special consideration is given to customers ordering in large quantities (generally 50 units or more of an item). Please contact BJ at bj@deweys.com if you would like to discuss a large quantity discount for a particular transaction.
Ordinarily, no cash refunds are provided from a Dewey’s Holiday Store.
Under NO circumstances should customers be directed to return product to our Thruway or Reynolda locations.
A customer with a receipt (either electronic or paper) may be provided with an exchange of product provided they return the unused portion of the product in the original packaging.
If special consideration is required, please contact BJ at bj@deweys.com.
All store deliveries will be made on Tuesday, Wednesday and Thursday each week.
Weekly store delivery schedules will be generated based on the order of the Weekly Inventory submissions.
All stores will be delivered to every week, provided they have submitted a Weekly Inventory.
All stores must submit weekly inventories no later than noon every Monday.
Failure to submit your inventory by the deadline may result in the cancellation of your weekly delivery.